Privacy Policy

Party Bus Nepal (operated by Ress Nepal Pvt. Ltd.)

Ress Nepal Pvt. Ltd. ("we," "our," or "us") is committed to protecting the privacy of individuals who use our services, including Party Bus Nepal. This Privacy Policy explains what personal information we collect, how it is used, and the choices available to you.

By using our services, you agree to the terms outlined in this Privacy Policy. We encourage you to read it carefully.

1. Information We Collect

We may collect the following categories of personal information when you interact with us or use our services:

Contact information, such as your name, phone number, and email address
Identification information, where required for booking or verification purposes
Booking and transaction details, including service preferences and payment information
Other information you choose to provide when engaging with our team

2. Call Recording

Calls made to or received from our sales and customer service representatives may be recorded. These recordings are used for quality assurance, staff training, performance evaluation, and to ensure the accuracy of information provided during your interactions with us.

3. How We Use Your Information

We use the personal information we collect to:

Process and manage your bookings
Communicate with you regarding our services
Improve the quality and reliability of our services
Meet legal and regulatory obligations

We act in the interest of our customers and are committed to transparency in how your personal data is processed.

4. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We recommend reviewing this page periodically to stay informed of any updates.

If we make material changes that affect how your personal data is used — for example, processing it for purposes not previously communicated in this Privacy Policy — we will notify you before such changes take effect.

5. Your Acceptance of This Policy

By continuing to use our services, you confirm your acceptance of this Privacy Policy. If you do not agree with any part of this policy, we ask that you discontinue use of our services.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us through our official channels.